Privacy Policy

Last updated: March 30, 2026

1. Introduction

PostPiper ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website (postpiper.ai) and our AI-powered content publishing platform.

2. Information We Collect

We may collect the following information:

Account Information

• Name, email address, and profile information from Google sign-in
• Account creation and login timestamps
• Team/workspace information (for collaborative features)

Service Information

• Content drafts, posts, and publishing schedules you create
• Connected social media account information (access tokens for publishing)
• Content preferences and AI model settings
• Publishing history and analytics data

Payment Information

• Payment details processed securely through Stripe
• Billing history and subscription status
• We do not store your credit card information on our servers

Analytics Data

• Anonymous usage data through Vercel Analytics
• Page views, session duration, and traffic sources
• Feature usage patterns to improve our platform
• Error logs for debugging purposes

3. How We Use Your Information

We use your information to:

• Provide AI-powered content creation and editing features
• Publish and schedule content to your connected social platforms
• Store and organize your content library
• Process payments and manage subscriptions
• Provide technical support and troubleshooting
• Improve our AI models and service recommendations
• Communicate important service updates

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

We use the following trusted third-party services:

5. Social Platform Integrations

When you connect your social media accounts, we:

• Store only the necessary access tokens to publish on your behalf
• Do not access your private messages or personal data from these platforms
• Only post content that you explicitly create and schedule through PostPiper
• You can revoke access at any time by disconnecting the account in settings

6. Data Security

We implement appropriate security measures:

• Encryption: All data in transit uses TLS/SSL encryption
• Access Control: Strict internal access controls and authentication
• Secure Storage: Content data is encrypted at rest
• Regular Audits: Security practices are regularly reviewed
• OAuth Tokens: Social platform tokens are stored securely and never shared

7. Data Retention

• Account data: Retained while your account is active
• Content data: Retained until you delete it or your account
• Payment records: Retained as required by tax laws (typically 7 years)
• Analytics data: Anonymized after 26 months
• Deleted accounts: Personal data is removed within 30 days of account deletion

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Delete your personal data and content (with certain exceptions)
• Export your content data
• Disconnect social media accounts

To exercise these rights, email us at support@postpiper.ai.

9. Cookies and Tracking

Our website uses minimal cookies:

• Essential cookies: Required for authentication and core functionality
• Analytics cookies: Anonymous usage tracking via Vercel Analytics (no advertising cookies)

You can disable cookies in your browser settings, though some features may not function properly.

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, consistent with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be:

• Posted on this page with an updated date
• Significant changes will be communicated via email
• Continued use constitutes acceptance of the updated policy

13. Contact Us

For privacy-related questions or concerns:

• Email: support@postpiper.ai

We are committed to protecting your privacy and handling your data responsibly.