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Getting help with your account

Tell us which feature you were using, what you expected to happen, and what happened instead. For publishing or scheduling problems, include the social platform, the approximate time with your time zone, and any visible error message. A screenshot or API request ID can help us understand the issue. Do not include passwords, API keys, OAuth tokens, payment card details, or other private credentials.

Billing and plan questions

If your question concerns a subscription, include the email associated with your PostPiper account and describe the charge or plan change you want us to review. Current plan details are on our pricing page. Send account-specific billing details by email rather than posting them in public social replies.

Building an integration

Our quickstart, MCP setup guide, and API reference explain how to connect AI clients and applications. If you contact us about an integration, include the client or SDK you use and a minimal example with all credentials removed.

Feedback, privacy, and conversations

We welcome concrete feedback about workflows that could be easier. Describe your use case and the result you are trying to achieve. For privacy or data requests, use the same support email and refer to our Privacy Policy. You can also book a call using our scheduling page, or follow product updates on X and in the changelog.